Freelance CRM Campaign Specialist
Hi, do you see yourself ...
You will work for a well-known retailer with more than 15.000 employees!
- Client development strategy: Work with the CRM Campaign Manager and CRM team to develop and implement a targeted CRM strategy and action plan.
- Approach CRM campaigns: Plan, coordinate and execute the assigned targeted CRM campaigns in consultation with all parties involved and the omni-channel concept to ensure an implementation in accordance with the predefined KPIs. (eg. Email production & follow-up: from letter to sending via SalesForce Marketing Cloud)
- Analysis: Interpret and analyze internal and external information, assess its relevance to the organization and/or formulate recommendations regarding obstacles and possible developments, identify opportunities and risks in the assigned process/expertise area, so that an optimal knowledge of the relevant evolution can serve as a basis for solving specific cases, problems or questions.
- Analysis & Reporting of implemented CRM Campaigns.
You will work for a well-known retailer with more than 15.000 employees!
- At least 3 years of professional experience
Professional experience in a customer-facing organization or position - Digital and/or e-commerce experience
- CRM / database experience
- Salesforce Marketing Cloud experience is a plus
- Written skills are a must: FR and/or NL
- Coordination skills
- Organizational and planning skills
- Analytical mind
- Project management
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